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We develop, integrate, and customize Field Service Management Software, implemented with Order Fulfillment Software, Inventory Management Systems, Shipping & Logistics Systems, and Electronic Data Interchange (EDI) to increase profits, customer loyalty, and business efficiency for field service operations. FMS’ Electrical and Professional Engineers and technical staff provide a full range of services including, electromagnetic field (EMF) and radiofrequency (RF) surveys, source definition and field characterization, computer simulation and modeling studies, design and implementation of field mitigation strategies.
Our advanced computer simulation and modeling capabilities include 3-Dimensional Field mapping and Modeling Analysis (BIM-B, BEM, and FEM). We are unique in our HEMP (High Altitude Electromagnetic Pulse) engineering experience, a capability of increasing importance in EMF/EMI engineering.
We provide innovative solutions for following industries
We deliver end-to-end Field Service Management Software Solutions to improve business efficiency, real-time communication, and fast response times. We develop FSM platforms that simplify the back office processes and allow field service operators to quickly raise service requests, identify issues, and ensure that jobs are completed on time.
We engineer Real-Time Communication Software using Telephony and VoIP Programming to maintain clear communications between dispatchers and field service technicians. We develop secure communication portals for managers to facilitate service requests, follow-up on work orders, make payments, send invoices, and more.
We engineer custom reporting and dashboard modules allowing field service operators to create and analyze comprehensive reports, along with assigning new jobs, viewing service & ticket details, accessing schedules, invoicing customers, accessing technician attendance reoprts, analyze performance metrics, and so much more.
We build AI-powered Customer FSM Self-Service Portals to empower customers with immediate service using chatbots and virtual agents, smart search modules, voice biometrics, and digital self-service features. We integrate these portals with drag-and-drop scheduling and work order processing functions to ensure a seamless automated experience.
We develop FSM Systems to manage all logistics and reverse logistics business processes from Return Material Authorizations (RMA) for accelerated exchange and repair return on supply. We build reverse logistics engines to effectively manage the return and repair of assets, reducing costs, shortening repair turnaround time, and increasing efficiency.
We program Remote Assistance Software so that remote experts can instantly diagnose, solve, and validate issues for customers and field service technicians in inaccessible locations. These solutions merge two real-time video streams where the customer or field technician can see the remote expert’s field of view in an interactive, merged reality environment.
We develop AI-powered Planning and Scheduling Solutions for dispatchers to effectively communicate via voice IP & SMS, create work schedules, optimize routes, and reallocate work to the proper resources and channels, all while keeping to SLAs. We also incorporate predictive modeling software to provide answers to complex capacity forecasting questions.
We engineer Custom Mobile FSM Application Solutions with built-in dynamic scheduling, route optimization, real-time alerts, CRM, invoicing & accounting, reports & dashboards, inventory management software, reverse logistics, online chat modules, and more to automate and optimize operations throughout the enforce field service lifecycle.
Because we provide solutions baspoke for your business, without cutting your pocket…
We serve some of the most renowned brands online...
We use best practices in mHealth, IoT and AI to help you transform care and increase patients’ awareness of their health
Urged to maximize the ROI from the solutions, get the most of their QRadar systems’ operability and performance, and build up network protection, the Customer’s security department decided to purchase JICS-Tech QLean for QRadar – an automated, off-the-shelf tool to monitor the operability and performance of the SIEM deployment. Our information security specialists outlined the problems that needed particular attention to boosting the efficiency of the two QRadar systemsEnquire now
In the app, the rich functionality is exposed to the user through a sleek and slim interface. The tool allows clients to perform a wide range of operations such as balance check, credit, and deposit management, online payments, and others. The full information about the card can be accessed in just a few seconds. With the help of GPS-navigation, users can find the bank branches, ATM’s and partnering outlets across the whole country.Enquire now
Automated solution has not only reduced the time, resources, and costs required to perform the activities but also abolished the human errors involved. The web-based solution is now used to effectively store a huge amount of data, restrict access to the data, generate on-the-spot reports, and perform various manipulations on stored information. Post-implementation support from JICS-Tech has established a long term relationship with the customer.Enquire now
This system brings ease and added value to the Hose Management System. The web, as well as the mobile application, can easily manage hose registration, inspection, self-inspection, quotation, track, trace, manage customers of hose, and all the messages alert regarding the Hose by simply scanning the QR code of the Hose. iFour Technolab Pvt. Ltd made all efforts to ensure that this system although robust, is both scalable and adaptable to new technologies and innovations.Enquire now
JICS-Tech provided a sustainable solution to cater to life cycle assessment procedures that are compatible with some countries’ legal infrastructure. Project and its complex processes are now simplified and an “easy to interact” experience is realized by the users of the software. It also helps in the decision-making process involved at various stages of the project leaving customers extremely satisfied.Enquire now
JICS-Tech conducted multiple sessions with SMEs from the client’s side to understand the requirements and documented these requirements in a JICS-Techproprietary format with approval from the client. We vetted several technologies and weighed the pros against the cons. After considering .NET, Java, and Magento JICS-Techproposed the use of Magento. Magento’s off-the-shelf features aligned nicely with the client’s demands.Enquire now
The gaming application is built specifically for android mobile phones and targeted towards quarterbacks. In the game, there are two perspectives given, one of which must be chosen in order to proceed. After choosing one of the given perspectives, a video will be shown and four new coverage options will be given. Next, the user is prompted with a series of questions; the answer the user chooses for each question will dictate whether or not the ball will successfully advance down the fieldEnquire now
The conceptual framework sought to provide event planners, venues and suppliers with the ability to manage event logistics and data in the cloud in a collaborative manner. In the future, the client envisions incorporating additional event tools such as CRM, task management, budget, sponsorship management and more.Enquire now
Develop a custom provider registration portal for clients to create workers’ compensation cases and access training videos to help providers carry out proper assessments of cases (e.g. if it is a fraud, does the injury really come under WC, what is the degree of injury, etc.). They also required a reporting module within their existing SharePoint portal for generating reports regarding the cases they handleEnquire now
The software provides end-to-end solutions to outfit the operational demands of a catering company. This software is all-encompassing, with capabilities ranging from elegant proposals and invoices to the creation of operational reports, such as kitchen production and event worksheets.Enquire now
web-based solution that incorporated all of the features the legacy CLP failed to address. The application would include a full business life-cycle to cover the diverse demands of college curriculums and training programs. This translates into a course material repository, a resource for student to access when enrolling or partaking in evaluations.Enquire now
An application built to implement a more efficient payment flow on Ingenico terminals iCT250 and iPP350 to accept card payments for both credit cards and private label cards (gift cards, countdown cards, loyalty cards, etc.). For private label cards, the payment is to be processed by the client’s existing payment gateway service, CardDog. For credit card transactions, the payment is to be forwarded to First Data Payment Services by the CardDog portal for processing. In addition to performing transactions, the application also stores transaction details in the device for printing batch reports.Enquire now
To complement the middleware and ICO, the client was also looking to increase cross-channel accessibility with an iOS application for content delivery. This application would have different options to show channels with live streaming capabilities.Enquire now
JICS-Tech defines the online application would need to serve as a reservation platform and booking engine where users could register and engage with the available campsites, manipulating the days and times to find a desirable match. First, JICS-Tech would need to build the Windows foundation, moving onto the payment gateway implementation to support POS transactions during the camper check-in and check-out process.Enquire now
The envisioned solution required JICS-Tech to engineer a middleware interface to leverage during authorization processes and a point of contact for the targeted authorization server. Essentially, the web intermediary would be added to the system dialogue; the preexisting desktop application would interact with a custom web app and the web app would interact with the targeted authorization server.Enquire now
The RFID middleware was designed to be part of the web server application. The middleware is the core of the applications and dictates different activities between multiple parties. This includes using the RFID readers and tags under the Automatic Identification and Data Capture (AIDC) technology. We used multiple sensor inputs including fixed scanners, mobile scanners, RFID antennas, Bluetooth and Wi-Fi media, and weight sensorsEnquire now
The application was designed to handle large sums of money, secure and certifiable software development was paramount to the future of their firm. JICS-Tech sought to develop software cohesive to the client’s preexisting model, streamlining their image across platforms.Enquire now
The client’s application is already integrated with two different EHR platforms, EPIC, and Cerner. Allscripts Sunrise Clinical Manager would be the third EHR integration. The client operates an API, the lesion between the EHR platforms and the end user’s native system. User requests are filtered through the client’s API every time a record is made in the SCM. In turn, the API sends a response back based on the data it receives, confirming if the order is accurate.Enquire now
Although Rapid Roof Squares was completed in-house, it required some fine-tuning. Users were meeting difficulty when transitioning between desktop and mobile devices, The difference in screen size was inhibiting the drag and drop mechanism that allowed users to drag screen captures into reporting modules.Enquire now
The project plan was designed to minimize time to market while resulting in the most intelligent final deliverable possible. Chetu was hired to develop a robust and scalable Windows application that could be accessed and configured from many devices, provide real-time analytics, and formulate reports from the data collected.Enquire now
Words that keep us motivated
"Great working with Jamil. Gave great feedback and fast service. Teni M."
"Jamil is the first programmer we have found on Upwork that has been able to make a fully responsive design and fix bugs. Even though other developers have a 100% completion rate and all 5-star reviews doesn't mean they have the technical knowledge and efficiency that Jamil has,"
"The process of developing my app has been very professional. I highly recommend Mr. Ahmed and this team as they are skilled. Mr. Ahmed is very communicative and responsive. He did a great job for the design implementation, and I am looking forward to the next step to connect the app to the backend database and test the functionality."
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