INFRASTRUCTURE SUPPORT SERVICES

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500+ Valuable Clients

04 International Offices

700+ iPhone & Android Apps

Infrastructure Support Services

JICS-Tech infrastructure services are custom-tailored based upon your business needs. Our IT infrastructure services align network architecture and end-to-end communication, to ensure your company has the best IT solutions built by certified technology experts. We provide small, midsize, and enterprise size businesses with scalable support services both onsite and remotely. Growing enterprises have IT touch points in every department, executing business-critical operations. These demands require efficiency, precision and process certainty.

Industries We Serve

We provide innovative solutions for following industries

Agriculture

Contruction

Environment

Healthcare

Lending

Oil & Gas

Corrections

Aviation

Finance

Travel & Hospitality

Entertainment

Payment

Bank

Education

Food

Human management

Event management

Political campaigns

Casino games

Energy

Gaming

Legal

Non Profit

Retail

Infrastructure and Support Services

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IT Infrastructure Help Desk Management- 24/7

Our developers provide IT infrastructure help desk services that enable the creation and management of onsite and remote help desk architectures. We provide a 24/7 single point of contact for your business user community to address all technical requests, problems, services and other IT inquiries.

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Enterprise IT Infrastructure Services

Our custom enterprise IT infrastructures streamline the administration of day-to-day user management, access and security protocols and other enterprise IT services. We also perform various database services, large-scale data migrations, backup and recovery, server configuration, and network administration tasks.

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Network Infrastructure Support Services

We perform network infrastructure services, including network design and architecture planning, network audits and ongoing support for TCP/IP setup, Virtual Private Networks (VPN), Storage Area Networks (SAN), LAN/WAN and media integrations, as well as administration and troubleshooting of network devices like routers, gateways and firewalls.

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SMB Business IT infrastructure Services

We build and maintain IT infrastructure for small and midsize businesses (SMB). End-to-end communication architecture built on reliable technology platforms such as e-mail based messaging and live meetings allows real-time communication and data sharing. Intranet/extranet services, unified messaging, document sharing, and video conferencing allows your important people to communicate remotely or in person.

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Infrastructure Assessment and Consulting

Our workshops will analyze your systems and processes to help improve operational efficiency, business agility and customer experience.

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Application and Database Management

Once a application is implemented, database and application testing and pre-production stress testing can help assure your solution performs as designed. We work to identify and group end users by optimal implementations, monitor users' post-deployment behavior to ensure success and generate reports of user metrics directly and indirectly related to ROI.

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Network Management Service (Data & Voice)

Our network management service will work with your IT team to establish detailed software deployment objectives and timelines, covering configuration, testing, project governance, troubleshooting and more.

Mobile App Development Services

Enterprise Management Services

We provide enterprise services, including help desk management, custom messaging and collaboration, network management and system administration services.

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Our Clients

We serve some of the most renowned brands online...

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Proposed Solutions

We use best practices in mHealth, IoT and AI to help you transform care and increase patients’ awareness of their health

QRADAR PERFORMANCE OPTIMIZATION WITH QLEAN FOR AN ELECTRIC SYSTEM

Urged to maximize the ROI from the solutions, get the most of their QRadar systems’ operability and performance, and build up network protection, the Customer’s security department decided to purchase JICS-Tech QLean for QRadar – an automated, off-the-shelf tool to monitor the operability and performance of the SIEM deployment. Our information security specialists outlined the problems that needed particular attention to boosting the efficiency of the two QRadar systems

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DEVELOPMENT OF A MOBILE BANKING APP FOR HIRE-PURCHASE CARDS

In the app, the rich functionality is exposed to the user through a sleek and slim interface. The tool allows clients to perform a wide range of operations such as balance check, credit, and deposit management, online payments, and others. The full information about the card can be accessed in just a few seconds. With the help of GPS-navigation, users can find the bank branches, ATM’s and partnering outlets across the whole country.

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LEGAL RECORDS MANAGEMENT SYSTEM

Automated solution has not only reduced the time, resources, and costs required to perform the activities but also abolished the human errors involved. The web-based solution is now used to effectively store a huge amount of data, restrict access to the data, generate on-the-spot reports, and perform various manipulations on stored information. Post-implementation support from JICS-Tech has established a long term relationship with the customer.

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HOSE MANAGEMENT SYSTEM

This system brings ease and added value to the Hose Management System. The web, as well as the mobile application, can easily manage hose registration, inspection, self-inspection, quotation, track, trace, manage customers of hose, and all the messages alert regarding the Hose by simply scanning the QR code of the Hose. iFour Technolab Pvt. Ltd made all efforts to ensure that this system although robust, is both scalable and adaptable to new technologies and innovations.

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LIFE CYCLE ASSESSMENT SOFTWARE

JICS-Tech provided a sustainable solution to cater to life cycle assessment procedures that are compatible with some countries’ legal infrastructure. Project and its complex processes are now simplified and an “easy to interact” experience is realized by the users of the software. It also helps in the decision-making process involved at various stages of the project leaving customers extremely satisfied.

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LEVERAGING MAGENTO SOFTWARE TO DELIVER CUSTOM B2B E-COMMERCE

JICS-Tech conducted multiple sessions with SMEs from the client’s side to understand the requirements and documented these requirements in a JICS-Techproprietary format with approval from the client. We vetted several technologies and weighed the pros against the cons. After considering .NET, Java, and Magento JICS-Techproposed the use of Magento. Magento’s off-the-shelf features aligned nicely with the client’s demands.

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SPORTING THROUGH UNITY GAME DEVELOPMENT

The gaming application is built specifically for android mobile phones and targeted towards quarterbacks. In the game, there are two perspectives given, one of which must be chosen in order to proceed. After choosing one of the given perspectives, a video will be shown and four new coverage options will be given. Next, the user is prompted with a series of questions; the answer the user chooses for each question will dictate whether or not the ball will successfully advance down the field

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EVENT PLANNING INEFFICIENCIES WITH CUSTOM SOLUTIONS

The conceptual framework sought to provide event planners, venues and suppliers with the ability to manage event logistics and data in the cloud in a collaborative manner. In the future, the client envisions incorporating additional event tools such as CRM, task management, budget, sponsorship management and more.

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CUSTOM SOFTWARE FOR WORKERS’ COMPENSATION

Develop a custom provider registration portal for clients to create workers’ compensation cases and access training videos to help providers carry out proper assessments of cases (e.g. if it is a fraud, does the injury really come under WC, what is the degree of injury, etc.). They also required a reporting module within their existing SharePoint portal for generating reports regarding the cases they handle

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CATERING MANAGEMENT STREAMLINING DESKTOP TO MOBILE

The software provides end-to-end solutions to outfit the operational demands of a catering company. This software is all-encompassing, with capabilities ranging from elegant proposals and invoices to the creation of operational reports, such as kitchen production and event worksheets.

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STUDENT BODY DEMANDS FLEXIBLE AND SCALABLE E-LEARNING PORTAL

web-based solution that incorporated all of the features the legacy CLP failed to address. The application would include a full business life-cycle to cover the diverse demands of college curriculums and training programs. This translates into a course material repository, a resource for student to access when enrolling or partaking in evaluations.

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INGENICO TERMINAL FUNCTIONALITIES WITH CUSTOM APP

An application built to implement a more efficient payment flow on Ingenico terminals iCT250 and iPP350 to accept card payments for both credit cards and private label cards (gift cards, countdown cards, loyalty cards, etc.). For private label cards, the payment is to be processed by the client’s existing payment gateway service, CardDog. For credit card transactions, the payment is to be forwarded to First Data Payment Services by the CardDog portal for processing. In addition to performing transactions, the application also stores transaction details in the device for printing batch reports.

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STREAMING SOFTWARE PROJECT WITH MVC MIDDLEWARE APPLICATION

To complement the middleware and ICO, the client was also looking to increase cross-channel accessibility with an iOS application for content delivery. This application would have different options to show channels with live streaming capabilities.

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CAMPGROUND RESERVATION APP CHANGES

JICS-Tech defines the online application would need to serve as a reservation platform and booking engine where users could register and engage with the available campsites, manipulating the days and times to find a desirable match. First, JICS-Tech would need to build the Windows foundation, moving onto the payment gateway implementation to support POS transactions during the camper check-in and check-out process.

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CUSTOM MIDDLEWARE RETOOLS FINANCIAL WORKFLOWS AND MINIMIZES RISK

The envisioned solution required JICS-Tech to engineer a middleware interface to leverage during authorization processes and a point of contact for the targeted authorization server. Essentially, the web intermediary would be added to the system dialogue; the preexisting desktop application would interact with a custom web app and the web app would interact with the targeted authorization server.

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IoT APPLICATION FUELS AVIATION ASSET TRACKING

The RFID middleware was designed to be part of the web server application. The middleware is the core of the applications and dictates different activities between multiple parties. This includes using the RFID readers and tags under the Automatic Identification and Data Capture (AIDC) technology. We used multiple sensor inputs including fixed scanners, mobile scanners, RFID antennas, Bluetooth and Wi-Fi media, and weight sensors

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REAL ESTATE APPLICATION THAT SIMPLIFIES BRIDGE LOANS

The application was designed to handle large sums of money, secure and certifiable software development was paramount to the future of their firm. JICS-Tech sought to develop software cohesive to the client’s preexisting model, streamlining their image across platforms.

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ALLSCRIPTS EHR INTEGRATION FORGES SYSTEM

The client’s application is already integrated with two different EHR platforms, EPIC, and Cerner. Allscripts Sunrise Clinical Manager would be the third EHR integration. The client operates an API, the lesion between the EHR platforms and the end user’s native system. User requests are filtered through the client’s API every time a record is made in the SCM. In turn, the API sends a response back based on the data it receives, confirming if the order is accurate.

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YIELDS POWERFUL UX FOR ROOF ESTIMATING SOFTWARE

Although Rapid Roof Squares was completed in-house, it required some fine-tuning. Users were meeting difficulty when transitioning between desktop and mobile devices, The difference in screen size was inhibiting the drag and drop mechanism that allowed users to drag screen captures into reporting modules.

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AUTOMATED DAIRY SYSTEM LEVERAGES WPF APPLICATION

The project plan was designed to minimize time to market while resulting in the most intelligent final deliverable possible. Chetu was hired to develop a robust and scalable Windows application that could be accessed and configured from many devices, provide real-time analytics, and formulate reports from the data collected.

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Client Testimonials

Words that keep us motivated

Mr. Dan Abeling

Teni M, Afrikan Heritage

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Mr. Dan Abeling

Michael Sun

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Mr. Dan Abeling

Marsha Williams

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by 500+ clients for 1100+ Web and Mobile App projects.